Customers · Beginner
Reply to customer emails faster
Use AI to draft replies to common customer emails in your own tone, then check and send. You stay in charge of every …
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Step-by-step playbooks for real jobs, prompts you can copy, and honest advice on what is worth doing. Free, with nothing to sell you.
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Playbooks
Marketing · Beginner
Write product descriptions
Turn a product’s specs and a photo into clear, accurate descriptions for your website, marketplace listings or menu, …
Customers · Beginner
Reply to online reviews
Draft thoughtful replies to Google and other reviews, good and bad, so every review gets a response without it taking…
Operations · Beginner
Turn meeting notes into tasks
Paste rough notes or a transcript and get a clean summary, decisions and a task list with owners and dates.
Marketing · Beginner
Plan a month of social posts
Turn what is happening in your business this month into a simple posting plan and first drafts for each post.
People · Beginner
Write job ads and interview questions
Draft a clear, fair job ad and a set of structured interview questions for any role.
Customers · Intermediate
Build an FAQ assistant from your documents
Create an assistant that answers staff or customer questions using only your own documents: policies, price lists, ma…
Sales · Intermediate
Draft quotes and proposals
Turn notes from a site visit or call into a clear, professional proposal using your own template and prices.
Admin and finance · Intermediate
Sort expenses and receipts
Use AI to suggest categories for bank transactions and pull details from receipts, then check before anything goes in…
For you, not just your business
Personal productivity
Personal productivity · Beginner
Clear your inbox faster
Use AI to summarise long threads, draft quick replies and sort what needs you from what can wait.
Personal productivity · Beginner
Plan your week around what matters
Turn a messy list of tasks and meetings into a realistic plan with your top three priorities and time blocked for the…
Personal productivity · Beginner
Summarise long documents and reports
Get the key points, numbers and decisions out of long reports, PDFs and articles, then read the parts that matter in …
Personal productivity · Beginner
Learn something new with an AI tutor
Use an AI assistant as a patient tutor: explain at your level, quiz you and build a short learning plan.
Personal productivity · Beginner
Write clearer emails and messages
Turn a rambling draft into a clear message with the ask at the top, the right tone and nothing missing.
Personal productivity · Beginner
Prepare for meetings and calls
Show up prepared: a quick brief on the topic, the questions to ask, and the outcome you want.
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Know-how
Guides
AI tools for small business, by jobThe AI tools small businesses actually use in 2026, organised by job: writing and email, meetings, …AI receptionists for small businessWhat an AI receptionist or AI phone answering service does, which businesses it suits, the risks, a…AI marketing tools for small businessHow small businesses use AI for marketing: content and blog posts, social media, email campaigns, a…AI for accounting and bookkeepingWhere AI helps small business bookkeeping: receipt capture, expense categorisation, bank reconcilia…AI chatbots for small business websitesHow to add an AI chatbot to a small business website: what it should answer, how to train it on you…Free AI tools for small businessWhat you can do with free AI tools in a small business, the limits of free plans, and when it is wo…Where to start with AIA simple four-week plan for small business owners: pick one repetitive task, set up safely, measure…How to write a good promptA five-part formula for prompts that give useful results: role and context, task, facts, rules and …A one-page AI policy for small businessA short, practical AI use policy template for small teams: approved tools, what you can and cannot …Keeping customer data safe with AIWhat to check before pasting customer information into AI tools: plans, training settings, data ret…Why AI makes things upAI assistants sometimes state wrong facts confidently. Why it happens, which tasks are most at risk…Choosing an AI assistantHow to choose between the main AI assistants for a small business: what matters, how to test them a…Should you hire an AI consultant?When outside help with AI is worth paying for, when it is not, and the questions to ask any consult…AI glossary in plain EnglishPlain-English definitions of the AI terms you will hear: large language model, prompt, hallucinatio…
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